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VA-issued Philips Respironics DreamStation CPAP machines, Recall

VSO Communicators,

On June 14, 2021, Philips Respironics announced a voluntary recall for certain BiLevel PAP CPAP and Ventilator Devices due to issues related to deterioration of the sound abatement foam used in these devices. This recall is for some BiLevel PAP and CPAP devices manufactured prior to April 26, 2021. VA has distributed approximately 600,000 Philips Respironics BiLevel PAP or CPAP devices for Veteran home use. An additional 2,000 are used by VA in hospital or clinic settings. VA is working closely with Philips Respironics on the recall to ensure that our Veteran community is able to get replacement devices as soon as possible. The attached briefing was provided to the Prosthetics Workgroup today and includes an overview of activities to date and links to resources and information.

A number of communications to impacted Veterans have been implemented including letters from some clinics to their patients, outreach through VetResources, VBA Disability Bulletin and other VA social media resources. In the coming days we will begin sending email and letters to more than a million potentially impacted Veterans. A copy of the email for Veterans in the VA health system is attached. I slightly different version will be sent to those that receive their care outside of VA.

We know there are many more Veterans impacted by this recall than we have information for. Our list includes Veterans who received a Philips Respironics device or supplies through the VA, or have a service connected disability for sleep apnea at 50% or higher. We are asking for your help to reach out to your constituents and notify them of the recall and the need to register their device with Philips so they can receive a replacement device.

Please visit the VA Philips Respironics Recall website for additional information on the recall and Frequently Asked Questions for Veterans.

Please let me know if there are any questions or we can be of further assistance.


Donna C. Stratford, MBA, APR

Communications Director

Quality and Patient Safety

Veterans Health Administration

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